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Erro Integração ERP(ZADA) x API RTE

Boa tarde!

Estou com esse erro retornando no meu ERP, e percebi que os pedidos não estão atualizando entre meu ERP(zada) x RTE. Msg de erro abaixo:


" Recebida às 19:23 de ZADA EDI
[Integração rastreamento de envios] Estab: 001 Série: 001 Documento: 83.559
Erro ao rastrear o envio: [WS] [500] {"ErrorMessage":"ORA-50000: Connection request timed out","StackTrace":" at Rodonaves.Engine.Security.CompanyTenantHelper.PrepareCommand(OracleCommand cmd, OracleConnection conn, OracleTransaction transaction, CommandType cmdType, String commandText, OracleParameter[] parameters)\n at Rodonaves.Engine.Security.CompanyTenantHelper.ExecuteNonQuery(OracleConnection connection, CommandType cmdType, String commandText, OracleParameter[] cmdParameters)\n at Rodonaves.Engine.Security.CompanyTenantHelper.InsertCompanyTenantContext(IDbConnection connection)\n at Rodonaves.Engine.DbHelper.OracleHelper.ExecuteReader(String connectionString, CommandType cmdType, String commandText, Boolean useCompanyTenant, OracleParameter[] parameters)\n at Rodonaves.Engine.DbHelper.OracleHelper.ExecuteReader(String connectionString, CommandType cmdType, String commandText, OracleParameter[] parameters)\n at Rodonaves.Tracking.Dal.Oracle.BillOfLadingDal.<>cDisplayClass10_0.b0() in /home/jenkins/workspace/_rodonaves.tracking_release_sp31/Rodonaves.Tracking.Dal.Oracle/BillOfLadingDal.cs:line 186\n at System.Threading.Tasks.Task`1.InnerInvoke()\n at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)\n--- End of stack trace from previous location ---\n at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)\n at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread)\n--- End of stack trace from previous location ---\n at Rodonaves.Telemetry.Interceptors.OtelTracingInterceptor.InternalInterceptAsynchronous[TResult](IInvocation invocation)\n at Rodonaves.Tracking.Bll.BillOfLading.GetBillOfLadingIdByParamsAsync(BillOfLadingSearchInfo search) in /home/jenkins/workspace/_rodonaves.tracking_release_sp31/Rodonaves.Tracking.Bll/BillOfLading.cs:line 41\n at Rodonaves.Telemetry.Interceptors.OtelTracingInterceptor.InternalInterceptAsynchronous[TResult](IInvocation invocation)\n at Rodonaves.Tracking.Bll.Tracking.GetTrackingAsync(TrackingSearchInfo search) in /home/jenkins/workspace/_rodonaves.tracking_release_sp31/Rodonaves.Tracking.Bll/Tracking.cs:line 56\n at Rodonaves.Telemetry.Interceptors.OtelTracingInterceptor.InternalInterceptAsynchronous[TResult](IInvocation invocation)\n at Rodonaves.Tracking.Controllers.TrackingController.GetByParamsAsync(TrackingGetRequest request) in /home/jenkins/workspace/_rodonaves.tracking_release_sp31/Rodonaves.Tracking/Controllers/TrackingController.cs:line 58\n at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.gLogged|12_1(ControllerActionInvoker invoker)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.gAwaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.gAwaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gAwaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gAwaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gLogged|17_1(ResourceInvoker invoker)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gLogged|17_1(ResourceInvoker invoker)\n at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)\n at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddlewareImpl.gAwaited|10_0(ExceptionHandlerMiddlewareImpl middleware, HttpContext context, Task task)"}
[Pedido(s): 001-00044522]
 FAT:1-1-83559
 PED:1-44522 "


Obrigado.

Att. Luís Henrique